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Your Ultimate Guide on How to Sell to CeX in 2024

How to Sell to CeX

CeX, a well-known second-hand retail chain, is the perfect solution for turning your old electronics and entertainment items into cash or store credit.

If you’re thinking, how to sell to CeX, this ultimate guide has got you covered.

From understanding CeX’s policies to preparing your items for sale and everything in between, we’ve got all the details you need. So, let’s get started!

What is CeX?

CeX is a popular store that allows customers to buy, sell, and exchange a wide variety of items. These items include mobile phones, video games, game consoles,, DVDs, and more. You can either sell your items directly in-store or use their online platform for even more convenience.

CeX Selling In Store: A Step-by-Step Guide

Selling in-store is a straightforward process. Here’s how to sell to CeX in-store:

Locate Your Nearest Store:

With over 350 stores in the UK and Ireland, there’s likely to be a CeX store near you. You can use the store locator feature on their website to find your nearest store.

Become a CeX Member:

You need to be a CeX member to sell your items. If you’re not a member yet, don’t worry. It’s easy to become one. You need to be at least 16 years old and have the consent of a parent or guardian.

To get a Full Membership, which allows you to sell items with IMEI numbers and receive cash for your items, you’ll need to provide a valid ID or proof of address.

Prepare Your Items for Sale:

Before heading to the store, make sure your items are in good condition. Clean them, test them, and gather all accessories. Don’t forget the original packaging, if possible. CeX will assess the condition of your items before giving you a price.

Head to the Store and Sell Your Items:

Once you’re at the store, show them your items. They’ll assess your items and give you a price. You can choose to receive cash or a CeX voucher for your items.

Selling to CeX Online: A Step-by-Step Guide

If you prefer selling your items from the comfort of your own home, here’s how to sell to CeX online:

Create an Account:

Before you can sell your items online, you’ll need to create a CeX account. It’s simple and takes just a few minutes.

Add the items you want to sell:

Search for the item you want to sell, and select “I want to sell this item”. Once you’ve added all the items you want to sell, you’ll be provided with a total value for your items.

Ship Your Items:

After confirming your sale, you’ll need to ship your items to CeX. You can choose the shipping option that suits you best. CeX will provide you with a free shipping label.

What Do CeX Buy?

Wondering what do CeX buy? CeX specializes in buying a wide range of items. Here are some items you can sell with CeX:

  • Mobile phones
  • Consoles
  • Video games
  • DVDs
  • Blu-ray movies
  • Electronics, including tablets and laptops

CeX Selling Policy: Things to Remember

Understanding the CeX selling policy will ensure a smooth selling process. Here are a few important details:

  • CeX uses a grading system to determine the condition and value of your items. The better the condition, the more money you’ll get.
  • If your items are tested and found to be faulty, CeX may return them to you or offer a lower price.
  • If you’re under 18, you’ll need the consent of a parent or guardian to sell certain items.
  • Keep your CeX account and CeX card safe, as they’re linked to your personal details and sales history.
  • Remember to remove all personal data from your items before selling them.

Understanding the CeX Grading System

When you’re figuring out how to sell to CeX, one of the first things you’ll want to understand is their grading system.

This system is what CeX uses to determine the value of your items, be they video games, consoles, electronics, or even DVDs. Their grading generally falls into three main categories:

  • Mint: This is for items that are in perfect condition, just like new. They should come with all original accessories and in their original packaging. If you’ve kept your items in top-notch condition, you’ll get the best possible price.
  • Good: This is for items that show signs of use but are still in good shape. They work perfectly and come with essential accessories. The original packaging isn’t necessary but can add value.
  • Poor: This is for items that show clear signs of heavy use. They’re fully functional but may have significant cosmetic damage. Accessories may not be included, and they won’t come in original packaging.

Understanding this grading system is a critical aspect of CeX’s selling policy, and it significantly influences the amount of cash or the value of the CeX voucher you’ll receive when you sell items to CeX.

Preparing Your Items for Sale

Properly preparing your items for sale is a crucial step in the process of selling to CeX. Here are a few steps to take:

  • Cleaning: Always clean your items before selling them. This doesn’t just mean wiping off the dust, but also taking a few extra minutes to remove smudges and marks, ensuring the item looks its best.
  • Testing: You must check that the item is functioning correctly. For electronic items, this might mean checking that all the buttons work on a game controller or that a DVD plays without skipping.
  • Removing Personal Data: If you’re selling devices that store data, such as phones, laptops, or consoles, it’s crucial to wipe them clean of any personal data.

Taking the time to follow these steps ensures your item is in the best possible condition for selling, increasing its potential value and maximising your chances of making more money from the sale.

How to Use a CeX Voucher

When selling to CeX, you have the choice to receive a CeX voucher instead of cash. This voucher is essentially store credit, which can be used to purchase anything from the vast range of products that CeX offers.

This includes everything from the latest video games and tech gadgets to classic DVDs and CDs. The voucher is also an excellent option if you’re not looking for cash but are looking to upgrade your current device or expand your game or film collection.

Using the voucher is simple. When you’re at the checkout (either in-store or online if you’re selling to CeX online), simply present the voucher when you’re asked for a payment method.

If you’re shopping online, there will be an option to enter the voucher code during the checkout process.

Tips for Getting the Best Price at CeX

If you’re looking to maximise your profits when selling to CeX, here are a few additional tips:

  • Aim for Mint Condition: Try to keep your items in the best possible condition to get the highest price. This means avoiding scratches, keeping the original packaging, and taking care of any included accessories.
  • Off-Peak Selling: Demand for certain items can fluctuate throughout the year. For instance, demand for video games can spike around the holiday season. If you can, hold onto your items and sell them when demand is high.
  • Trade-In for Vouchers: While cash is nice, CeX often offers a higher value if you opt for a voucher instead. If you plan to shop at CeX in the future, this could be a good option for you.

CeX’s Return Policy

Part of the CeX selling policy is their return policy. If CeX finds an issue with an item you’ve sold them after you’ve left the store, they’ll get in touch with you to discuss the problem.

If the issue can’t be resolved (like a game disc being unreadable), they can return the item to you. This process is straightforward and transparent, ensuring you always know where you stand.

The History and Ethos of CeX

CeX, which stands for Complete Entertainment Exchange, was founded in London in 1992. For over 25 years, CeX has been a prominent player in the second-hand market, buying and selling games, tech, and entertainment products.

The ethos of the company is to make technology and entertainment more affordable and accessible to everyone, promoting re-use and recycling in the process. By selling with CeX, you’re participating in this ethos and making entertainment more sustainable.

CeX’s Social Responsibility and Recycling Efforts

CeX’s business model is built around the second-hand market, encouraging re-use and recycling. This means that when you sell to CeX, you’re not only making more money but also contributing to reducing waste and helping the environment.

This makes CeX a socially responsible choice when deciding where to sell your used games, old smartphones, tech,, or entertainment products.

Alternatives to CeX

If you’re looking for other places to sell online or in-store, there are several alternatives to CeX.

These include eBay, Amazon, GAME, and MusicMagpie. All of these platforms allow you to sell items from various categories, and each has its own set of policies and selling procedures.

Choosing the best platform depends on a variety of factors, including what you’re selling, its condition, and how quickly you want to sell. So, take the time to explore your options and pick the one that fits your needs best. Happy selling!


What can I sell at CeX?

CeX will buy lots of different things. They like games, very old mobile phones, computers, DVDs, CDs, and even some music equipment. As long as your item is working well and fits into what CeX usually sells, you can probably sell it to CeX.

How much money will CeX give me for my stuff?

The money you can get from CeX changes based on a few things. This includes how good your item’s condition is, how rare it is, and if people want to buy it right now. These things help CeX determine the price.

How do I sell stuff to CeX in their stores?

Selling to CeX in store is easy. First, take your item to a CeX store. The people working there will check it over and decide how much they can offer for it. If you’re happy with the offer, you can get your payment in cash or as a CeX voucher.

Can I sell things to CeX online?

Yes, you can sell to CeX online. You’ll have to list the things you want to sell on the CeX website. Then, you send those things to CeX. They’ll check them over, just like in the store, and decide how much they can offer you.

How does CeX decide how much to offer for my stuff?

CeX determines the offer based on your item’s condition, how rare it is, and whether people want to buy it. They also consider any extras you have, like the original cardboard box or accessories.

What’s a CeX voucher?

A CeX voucher is one way you can get paid for your stuff. It’s like a gift card for CeX. You can use it to buy other things from CeX, either in their stores or online.

What’s a CeX membership? Do I need one to sell things?

A CeX membership is like a CeX account. There are two types. One is an Exchange Membership, and the other is a Full Membership. You can trade things in with both, but you’ll need a Full Membership if you want to sell items with an IMEI number or get cash for your items. You have to be 16 years old to get a CeX membership.

How do I get the most money for my stuff at CeX?

Here are a few tips to get more money from selling your things at CeX. Make sure your items are clean and working. Include any accessories you have, and the original box if you can. Finally, make sure to take off any personal data from electronic devices.

Can I trade in games at CeX?

Yes, you can trade in games at CeX. They like games that are in good condition and have all the original parts. You can take them into a CeX store or send them in online.

Can I sell my broken device to CeX?

If your device is broken, CeX might still buy it, but they’ll pay less. It’s always best to check with them to see what they’ll offer. Just remember to describe the condition accurately to get a fair price.

Do I need the original box to sell to CeX?

While it’s not a must, having the original box can sometimes help you get more money. People often prefer items with their own original boxes and packaging, especially for things like games and electronic devices.

How do I know if CeX will accept my items?

CeX’s selling policy tells you what they buy. It’s a good idea to check it before you take your items in. They only accept items that are in good condition and that people would want to buy.

What happens if I don’t agree with the price CeX offers me?

If you don’t agree with the price CeX offers, you don’t have to sell. Whether you’re selling to CeX in store or online, you can always say no and keep your item.

What does CeX do with my personal data if I sell them an electronic device?

CeX will always wipe any personal data from devices you sell to them. It’s a part of their selling policy to protect your privacy. Still, it’s always a good idea to erase your personal data yourself before selling any electronic device.

Can I use my CeX voucher in any CeX store?

Yes, you can! Your CeX voucher can be used in any CeX store. You can also use it to buy other stuff, on the CeX website. It’s like money, but just for CeX.

Can I sell more than one of the same item to CeX?

Yes, you can sell items in bulk to CeX. But it’s a good idea to check with them first, as they might not need lots of the same item. They have rules about how many of the same item one person can sell.

Can I get cash instead of a voucher when I sell with CeX?

Yes, you can get cash when you sell with CeX. You can choose whether you want cash or a CeX voucher when you sell your items. But remember, you need to have a Full Membership to get cash for your items.

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